Responding to COVID-19
To keep everyone healthy and minimize the spread of COVID-19, we pre-screen all clients/visitors and require masks prior to face-to-face service. If you are feeling unwell for an appointment, we are happy to reschedule or can speak with you via phone or virtual means.
Service Access
Community Mental Health Services
- Front Door’s Quick Access Service continues by appointment
- Services are provided by phone and virtual options whenever possible
- Phone 519-749-2932 and press 1 to arrange for an appointment
Children's Mental Health Centre, 285 Benjamin Road, Waterloo
- Treatment services continue
- Essential visitors only, and they are screened at the door
- Senior school program (12-18 years) has shifted to remote learning
- Junior school program (6-12) has shifted to half day in-person and half day remote learning
Employment Services
- Resource Centres are open
- Individual appointments continue virtually or in-person. Call your local office to book an appointment
- To register for services, start the process online or call your local office to book an appointment
- Workshops are provided virtually; click here to see what’s coming up
Housing Services
- In-home visits (Paths2home & Families in Transition clients) continue after pre-screen for COVID-19 symptoms
- Resource Centre services continue via phone, virtual or email; in-person appointments are available as needed
- Safe Haven Youth Service Remains OPEN
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Latest from our Blog
Dec 17, 2024Community Support Programs for Newcomers and RefugeesFinding a safe and stable place to live is one of the most important steps when starting a new life in an unfamiliar place. For recent immigrants and refugees to Waterloo Region, this can be challenging.
Dec 11, 2024Tips for Following-Up After an InterviewFollowing up after an interview is one practice that is commonly ignored but that can help lead you to success! Here are 4 reasons why sending a follow-up email matters and how it helps you stand out from other candidates.
Dec 9, 2024New Mental Health Program: Birchlands: Step Up Step Down ProgramStarling Community Services is excited to announce the name of our new mental health program: Birchlands: Step Up Step Down Program. This announcement comes following the Ontario government's investment of $2.5 million annually to connect youth with specialized mental health care, ensuring they receive support when they need it.
"I am in awe of the courage it takes for someone with a mental illness to get out of bed and just try again; even when life feels impossible. Mental illness is isolating. I want to thank Lutherwood for being there and helping my daughter. I am so grateful, and so proud to be her mom."