Equity and Accessibility

As a progressive and responsible community service organization, Starling Community Services is committed to continuously improving so that we may deliver equitable and accessible services to our entire community.

DEI Statement

As a community agency delivering mental health, employment, and housing services, Starling Community Services acknowledges Canada’s history of systemic racism, oppression, and the need for structural and institutional change.

We are committed to embedding equity practices into the fabric of our organization, recognizing that this requires ongoing effort, education, and dialogue.

Guided by our equity strategy, we are committed to providing equal opportunities for career advancement, professional development, and success for all staff, regardless of their identity or background.

Our Equity Leadership Council helps foster a more inclusive workplace by offering staff resources and facilitating training and gatherings that build a culture of belonging for all. This includes historically and presently marginalized individuals and communities such as 2SLGBTQIA+ individuals, racial and ethnic minorities, Indigenous peoples, those with disabilities, women and gender minorities, immigrants and refugees, religious minorities, socioeconomically disadvantaged groups, elderly individuals, and youth and children.

Together, we must continue to listen with the intention to learn and unlearn. Let us champion equity, diversity, and inclusion, knowing that our efforts make a meaningful difference to the individuals we serve.

Dr. John Colangeli
Chief Executive Officer
Starling Community Services

Providing a Barrier-Free Environment

Starling Community Services is committed to providing a barrier-free environment for everyone who enters our premises, accesses our information, or uses our services. We respect and uphold the requirements of the Accessibility for Ontarians with Disabilities Act (AODA), Customer Service Standard and the Integrated Accessibility Standards Regulation for Information and Communications, Employment, and the Built Environment.

Starling Community Services' Accessibility Plan and Accessible Customer Service policy ensure the requirements of the Customer Service Standard and Integrated Accessibility Standards Regulation (IASR) of the Accessibility for Ontarians with Disabilities Act (AODA) are being upheld by Starling.

Our Accessible Customer Service policy is posted on our website. To request a copy of this policy in a different format that is appropriate to your needs, please contact us.